Shipping policy

Shipping and Returns

Get the Dr Difference direct to your door with your newest skincare must-have. Read on for all of the details regarding Dr Tanya’s shipping details. Plus we want you to experience the Dr Tanya Difference that much, we are giving any order over $50, shipping on us!

Shipping Within Australia

All orders are sent via Australia Post. 

To qualify for Express Shipping, orders must be placed by 12pm AEST. If placed after this time, your order will be processed the next business day. Additionally, be sure to check if your postcode falls within the Australia Post Next Day Guarantee.

Also please note, we are unable to ship to PO Boxes or Parcel Lockers. Transit times are estimated and provided to us via our delivery partners and therefore may be affected by factors out of our control.

Shipping Outside of Australia

New Zealand

Rest of the World

Please note, some items are unable to be shipped internationally. Customers will be contacted if there is something within their order that is not able to be shipped. 

How long does despatch take?
Standard delivery - Orders placed Monday to Thursday will be processed the next working day. Orders placed after 12pm on Friday’s will be processed the following Monday.

Express delivery - Orders must be placed prior to 12pm AEST Monday to Thursday, and are subject to the Australia Post Next Day Guarantee. Orders placed after this will be processed and despatched the next business day.

Please allow for extra processing time during high demand and sale periods as well as public holidays.